Privacy Policy

Athlone Laboratories Ltd is committed to ensuring any information you give us is kept private and secure. In this document we explain how we do this. The following information should answer any queries you may have. If you want to know more, please contact us.

The information we collect about you:

Personal Information

We collect personal information – called "personal data" when you:

  • E mail us
  • buy products from us;
  • request a brochure or information;

The information may include your:

  • name
  • email address
  • postal address and telephone number, etc.

How we use your personal information:

We use your personal data for the following purposes:

  • Order Processing – your data is mainly used to enable us to provide you with the products you have requested. It will also be retained for billing, administrative and legal purposes and will enable us to contact you where necessary.
  • Marketing - where you have consented, we may send you marketing information to keep you up-to date with our products special offers and offers from our selected partners that we feel may be of interest to you. We may also use your personal data to run reports on the effectiveness of our strategy and marketing campaigns.
  • Training and quality assurance purposes.
  • To contact you for your views on our services.

Whenever we might collect personal data for marketing purposes we provide an opt-out facility to ensure you only receive the information that you want. With each marketing communication you receive from us, you will also have the opportunity to unsubscribe from receiving any future communications.

To whom may your personal data be disclosed?

We are very careful about the disclosure of your personal information to third parties. The information you provide to us may be given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. These parties may process information and provide support services on our behalf but will not be entitled to use your information for their own purposes. All third parties are required to enter into an agreement with us not to disclose any personal data without our consent. We may disclose statistical information to third parties in aggregate form without revealing any personal details about our customers, however, unless required to do so by law, we will not otherwise share or disclose any of the personal data you provide to us without your consent.

What steps do we take to secure your personal data against unauthorised access or use?

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.

How can you access or update the personal information we hold?

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. You may request access to and amendment of your personal data by contacting the HR Dept at: Athlone Laboratories, Ballymurray, Roscommon, Ireland.

We are entitled by law to charge a fee of up to £10 to meet our costs in providing you with details of the information we hold about you.

How can you unsubscribe from the marketing database?

If you have previously consented to us keeping your data for marketing purposes you may change your mind at any time. Once you have unsubscribed we will not retain and use your data for marketing purposes. You may unsubscribe by contacting the HR Dept at: Athlone Laboratories, Ballymurray, Roscommon, Ireland.

What about links to other websites?

Our site may contain links to other websites operated by third parties. We do not have control over such websites and the way they may process your personal data. We recommend that you read their privacy policy each time you enter a new site. We also cannot guarantee the security of any linked websites.

How do you know if our privacy policy has changed?

Any changes to our privacy policy in the future will be posted to this site and, where appropriate, through e-mail notification.

Terms of Use

NOTE: These terms and conditions only govern your use of this site. Separate terms and conditions of sale apply to our services.

The terms and conditions below govern your use of this site. Please read these carefully before using this site.

Your use of this site indicates that you accept these terms.

If you do not agree to these terms you must not use this site.

Copyright Notice

The copyright, database rights, trademark, and all other intellectual property rights in the contents of this site (including all design, text, graphics, audio, video or image files and program code) are owned by us or our licensors.

You may print and download extracts from this site for your own personal use. You may not modify, alter, republish, redistribute, resend, sell or broadcast any material on this site to any other party or make such material available on-line or make the same available in hard copy or on any other media without our prior written permission.

If you breach any of these terms your permission to use this site automatically terminates and you must immediately destroy any downloads or printed extracts from this site.

The Obligations on You

You may only use this site in accordance with these terms and conditions.

You must not:

  • do, cause or permit anything to be done that may infringe our intellectual property rights or those of third parties;
  • do, cause or permit anything to be done which infringes any other rights of any third party;
  • post or transmit to or from this site any material that is threatening, defamatory, obscene, pornographic, or otherwise unlawful or objectionable;
  • do, cause or permit anything to be done that may be technically harmful (including, computer viruses, Trojan horses, worms, corrupted data or other software or data);
  • alter or modify any part of this site.

Other than personally identifiable information, which is covered under our Privacy Policy any material you transmit or post to this site is considered non-confidential and non-proprietary and we shall be free to use that material as we see fit.

Links to and from other Websites

We sometimes provide links to other websites (including those of our contractual partners). If you use links to third party websites on this site you will leave this site. We do not control and are not responsible for these sites or their content or availability. Accordingly we do not make any representations about them, or any material found there, or any results that may be obtained from using them. You use these links at your own risk.


Whilst we try to ensure this site is available 24 hours a day, we will not be liable if this site is unavailable at any time for any reason. Access may be suspended temporarily and without notice.

We try to ensure that the information on our site is correct and updated. However we do not warrant the accuracy and completeness of the material on this site. We may make changes to the material or to the products, services and prices described in it, at any time without notice. Any reference to any product or service is not a promise that such product or service is available. You should take appropriate steps to verify any information before acting on it.

The material on this site is provided "as is", without any conditions, warranties or other terms of any kind as to the operation of our site, the accuracy of the information or the products or services referred to on it. Accordingly we provide you with this site on the basis that we exclude as far as the law allows all representations, warranties, conditions and other terms.


We exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including any direct, indirect or consequential loss or damages, or any loss of income, profits, goodwill, data, contract, use of money, or loss or damage arising from or connected in any way to business interruption, and whether in tort contract or otherwise) in connection with this site in any way or in connection with the use, inability to use or the results of use of this site, any websites linked to this site or the material on such websites.

Changes to these terms and conditions

We may revise these terms and conditions at anytime by updating this posting. You should check this site from time to time to review the current terms and conditions because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages at this site.


These terms and conditions shall be governed by and construed in accordance with Irish law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Irish Courts.

This Website is owned and operated by Athlone Laboratories Ltd ("us", "we" and "our") whose registered office is at Ballymurray, Roscommon,Ireland.

Last Updated: March 2011